Privacy Policy for Aura Yacht Charters
Effective Date: September 8, 2025
1. Introduction
Welcome to Aura Yacht Charters. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.miamiaura.com, and inquire about or book our private yacht charter services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not use our site or services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data You Provide to Us:We collect personally identifiable information that you voluntarily provide to us when you inquire about a charter, make a booking, or fill out a contact form. This includes your name, email address, telephone number, payment information, and details related to your charter, such as requested dates and the number of guests.
Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized luxury charter experience. Specifically, we may use your information to:
- Manage your booking inquiries and reservations.
- Process payments and send booking confirmations.
- Communicate with you about your charter, including sending reminders and important trip details.
- Respond to your questions and provide customer support.
- Send you marketing communications, such as newsletters or promotional offers, in accordance with your preferences.
- Request feedback to improve our services.
4. SMS/Text Messaging Policy
We offer the ability to communicate with you via SMS/text message for purposes directly related to your charter experience and our marketing efforts. By providing us with your mobile phone number and opting in, you consent to receive text messages from us.
- Purpose of Messages: Messages may include booking confirmations, trip reminders, updates on your charter (e.g., weather, departure location), payment notifications, and occasional promotional offers for future charters.
- Opt-In: You will only receive text messages from us if you have explicitly consented (e.g., by checking a box on our website booking form).
- Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. You may receive one final confirmation message to confirm your unsubscription.
- Help: For help or information on our text messaging services, reply HELP to any message.
- Message and Data Rates: Message and data rates may apply to any messages sent to you from us and to us from you. Message frequency may vary.
- No Sale of Data: We do not sell or share your mobile phone number with third parties for their own marketing purposes.
- By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Stripe, PayPal), booking software, communication services (e.g., RingCentral), and marketing assistance.
5. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share information we have collected about you in certain situations:
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your data, please be aware that no security measures are perfect or impenetrable.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Aura Yacht Charters
3301 Rickenbacker Cswy, Miami FL 33149
At Aura Yacht Charters, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information in connection with our yacht rental service.
